Should you terminate a remote worker’s employment?
Oh! That horrible sensation!
Receiving the news that your most valued remote worker is leaving the organization can be a difficult experience. Whilst the relationship may have been positive, the reality is that all good things must come to an end. As important as the onboarding process is, the offboarding process is equally as important, especially when working remotely. It is essential to ensure that sufficient time is dedicated to this.
It is essential to have a clearly defined offboarding strategy in place to ensure minimal disruption to core operations. We are able to provide assistance throughout the process, including finding a suitable replacement. As a fully remote business for the last decade, we have successfully managed the offboarding of a number of employees.
Here are our top five suggestions for successfully letting a remote worker go:
- Maintaining positive relationships is important.
- Establishing a system for sharing information
- Confidential exit interview
- Protection of the company’s data
- Documents required for departure
Five Ways to Orient Your Remote Workers
First, Keep in Touch with Your Departing Remote Worker and Do Your Best to Keep the Relationship Cordial.
If you put the connection first, everything else will go more smoothly.
At Works, we have a reputation for sourcing excellent IT professionals. We have realized that it is essential to ensure that the end of the professional relationship is managed properly when virtual IT offboarding takes place.
Some of the most important reasons why you should maintain a positive working connection with a leaving remote worker include the following:
- All workers, whether they like it or not, represent your company in the marketplace.
- It is likely that there is some commonality between the professional networks of your organisation and the new hire. A recommendation from a former employee can be invaluable in helping to make a positive impression.
- Finally, a former employee may decide to return to work for the organization. Allow for it to take place.
Establish a System for the Continual Exchange of Information
Perhaps the saddest aspect of losing a valuable employee is worrying about whether or not a replacement would be as competent in their role.
The advantages of utilizing remote workers are numerous; one of the most significant being that practically all tasks can be managed remotely. This makes it easier to monitor and document work than when employing an on-site team.
However, in order to keep your cool amid a crisis, it is important to engage in frequent “knowledge exchanges.”
Questions concerning employees’ perspectives, methods of tackling tasks, and innovative concepts may be posed during regular individual meetings. This is to ensure a comprehensive understanding of their current duties.
Regularly monitoring staff performance can be achieved through systematic job shadowing. If necessary, other team members should be ready to take on their roles and responsibilities.
It is essential that all documentation is in line with corporate standards so that it can be easily interpreted by other staff. As part of the exit process, the outgoing employee should provide any relevant paperwork concerning their role. This ensures that the primary responsibilities of the role are clearly outlined for the new hire, making the transition into the role much simpler.
It is recommended that the outgoing employee participates in the recruitment process for their successor, if possible. It would be even more beneficial if they could provide guidance to the new employee.
Take the Time to Have a Valuable Exit Interview
You should have a video chat with your departing remote employee, whether they are going voluntarily or have been terminated.
It is important to maintain a peaceful relationship with all colleagues. If someone has decided to leave, it is essential to try and understand what has caused this decision rather than holding any resentment.
Use this as a chance to learn more about the position, the impact of remote work, favorite projects, etc.
Investigate their experiences while employed by your organization beyond simply giving constructive feedback. Additionally, they may offer insight into their overall experience with the organization, which can be utilized to improve specific aspects of the business.
Rather than ignoring any issues, it is best to address them directly. Maintaining a positive outlook can be achieved by emphasizing the employee’s positive contributions during their time with the organization.
Protect Company Information From A Departing Remote Employee
Developers can only conduct their best job in a remote setting if they can freely share the knowledge they need to do so.
After the partnership has ended, however, it is imperative that you take steps to protect your business’s sensitive data.
It is essential to ensure that sensitive company information is protected against accidental exfiltration when using remote management software. Additionally, it is important to note that some services do not permit uploads to individual profiles.
Once the employee has left, it is important to ensure that all digital assets associated with them are secured. This includes obtaining passwords, key codes and virtual security rooms and replacing them with your own.
It is recommended to give sufficient notice prior to account closure and advise the IT administrator to start the relevant procedures.
Finally, make sure your lists are up to date so they aren’t accidentally included in future meetings or in corporate emails.
Get the exit paperwork ready for the remote worker.
Paperwork must be completed both during the onboarding and offboarding process for remote workers, with the difference being that all paperwork is to be completed online.
It is likely that there may be specific requirements particular to your organization, however, as a general rule, the following should be included in your leave paperwork checklist:
- Find out the most recent email address, since that is where you will be sending materials.
- To avoid any confusion, restate the time and date that they will receive any accrued but unused benefits, like as vacation days or incentives.
- Remind the relevant parties of any legal instruments they may have signed, such as non-compete clauses, confidentiality treaties, or non-disclosure agreements, in order to ensure that the relevant information is accurate.
- Inquire as to their 401(k) plans and accommodate their wishes, such as rolling them over to their new company.
- Make sure they know about the additional paperwork, including the W2, that will be coming their way in due time.
- Tell them when they may expect to get their last paycheck.
- Ensure that you are compliant with the Consolidated Omnibus Budget Reconciliation Act (COBRA) and that the employee’s health insurance will be sustained for a period of transition. Provide details of when this coverage will end.
Uuff! Wow, that’s a lot of money. It’s unfortunate, but this is just another stressor for the owner of a small firm. Is that so???
It is not necessary to worry about the process. The Department of Works will manage all matters relating to the hiring of a remote developer. We will oversee the required legal process and assist with the replacement of any personnel, allowing you to focus on the running of your business.
We put a lot of effort into recruiting the most suitable programmer for the role; one who has the necessary skills and temperament and will fit in with your organization. The result is that our remote programmers tend to stay with us for the long-term, meaning that there are fewer reasons for them to leave. If you are looking to hire a full-time, remote developer, please do not hesitate to get in touch.