9 Frequent Information Technology Issues Facing Organizations (And How to Solve Them)

Common IT challenges can restrict growth and increase costs for any company.

IT problems don’t always stem from internet connectivity issues. At times, it could be due to a major flaw in your infrastructure that results in system shutdowns.

No matter how big or small the problem is, taking preventive measures by understanding and preparing for it is crucial.

In this article, we explore nine frequent IT problems that organizations encounter and offer guidance on how to prevent or resolve them, based on our own experiences.

What’s the Importance of Addressing Regular Computer Problems?

  • Impact of IT Issues on Efficiency

    IT problems, whether temporary loss of internet or unexpected software issues, can adversely impact business operations. When employees are tasked with addressing such issues instead of their regular duties, it leads to longer turnaround times and reduced quality control.

    This can have a significant financial impact. If the IT management team is unaware of these problems or unable to identify their source, their consequences could last for several months, or even years.
  • IT Infrastructure Failures Can Lead to Security Breaches.

    Assuming that only customers and employees attempt to access an organization’s data is no longer sufficient. Recent research indicates that a ransomware attack happens every 11 seconds, potentially locking businesses out of their systems.

    Weak or unprotected networks make it easy for hackers to target organizations.

    To prevent unauthorized access to data, it is crucial to have reliable anti-virus software and a firewall in place. Even if there have been no past issues, it is important to remain vigilant and keep these security measures up to date.

In this article, we’ll cover 9 common IT problems and provide solutions to address them.

1. Lack of Adequately Skilled IT Personnel

Numerous companies face IT problems that require specialized assistance. Inexperienced personnel may find resolving these problems overwhelming, leading to reduced efficiency.

Here’s the solution.

Hiring an IT specialist is one way to tackle this common problem, as they would have a better understanding of the typical IT issues faced by your organization.

Works is a recruitment agency that assists businesses in locating remote workers at a lower cost than hiring full-time employees.

Providing current employees with training to handle a range of technological problems is an effective way to tackle this issue and alleviate stress.

2. Insufficient Attention to Internet Security

Insufficient focus on internet security is a prevalent IT problem that can be challenging to address due to its subjective nature.

Unlike typical computer issues that can be resolved through simple workarounds or professional help, carelessness or poor decisions related to internet security require non-technical measures to prevent future occurrences.

Here’s the solution.

Establishing such measures can aid in safeguarding your data against IT problems.

  • For both security and convenience, users should frequently update their passwords.
  • Employ various authentication methods in a systematic manner.
  • Revoking employee access to non-essential systems.
  • Preparing a written policy for internet usage across the organization.

Such steps can thwart any attempts by malicious actors to breach your website or internal network.

3. Low Turnout at IT Workshops and a Lack of Backup Plan

Implementing a backup strategy can assist in managing various IT emergencies.

During a water-related incident, it is crucial to take necessary safety precautions, such as turning off all nearby electrical devices, to prevent the risk of short-circuits.

Providing accurate information to your employees is crucial for an effective response during emergencies. Seminars and workshops are a great way to keep them up-to-date with the latest knowledge, which can be invaluable in unexpected situations. Failure to participate in these sessions means missing out on a valuable opportunity.


Having a dependable specialist available for urgent IT consultations can provide organizations with a sense of security, alleviating any anxiety or apprehension that may arise due to technical issues.

To ensure your organization’s developers are well-informed, it may be worthwhile offering incentives for attending seminars on handling IT crises. These incentives could vary from small token of appreciation to group trips. It is important to note that successful initiatives should be repeatedly implemented.

4. Unstable Connectivity and Insufficient Bandwidth

In light of your organization’s operations, providing sufficient internet connectivity to employees is crucial. With Wi-Fi being a highly coveted amenity, IT issues surrounding it have become increasingly common.

Numerous organizations underestimate the significance of maintaining a dependable, high-speed internet connection, resulting in several complications.

Several variables can affect internet access availability and speed. These include the user’s hardware, the quality of service provided by their internet service provider, network congestion, and external influences like weather conditions and cosmic rays.


Without identifying the root cause of your internet connection problems, it cannot be resolved. Have you distinguished between your business and private router? Is your internet service provider trustworthy? Have you assessed electrical problems in your building? Are there any environmental factors affecting your connection speed?

If you are experiencing router issues, it is recommended to contact a specialist. However, if the issue is external, such as satellite interference or adverse weather, it may be necessary to wait for the situation to resolve.

Fortunately, it is a task that can be accomplished with minimal effort or additional time.

If your workplace is plagued by inconsistent internet service, it may be worth hiring a specialist to install a new network. Taking proactive steps is better than taking none.

5. Outdated Equipment

An unreliable internet connection may have contributed to the problem of outdated equipment; however, this is typical of businesses that fail to pursue new technological developments or lack the required resources to do so.


To resolve this, ensure that all of your devices and programs meet the manufacturer’s requirements by updating them.

It is highly advisable to hire a specialist whose sole responsibility is to stay current on the latest advancements in the Information Technology field. Seeking advice from an expert will help you determine which changes are most appropriate for your business.

It is advisable to upgrade to the latest software and hardware as soon as they become available, especially if they offer enhanced customisation options or increased security. To remain ahead of the competition, it is also recommended to invest time in researching upcoming changes.

6. Slow Reaction Times

It is widely recognised that sluggish technology tools and software are unacceptable. It can be extremely frustrating when devices run slowly due to a poor internet connection.


Regular maintenance of your company’s network and PCs is critical. Maintaining technical records can help identify potential software conflicts, remove any potentially hazardous applications, and update any hardware if necessary. Fortunately, many of these issues can be addressed quickly and concurrently.

7. Security Vulnerability

Security and vulnerability are two of the most commonly discussed topics when it comes to Information Technology. Given the prevalence of hackers, malware, data breaches, and identity theft, many businesses are concerned about their security.

Which is worse? Many business owners are unaware of how vulnerable they truly are until it is too late.


In order to safeguard private information from unauthorised access, it is crucial to adopt modern technology. We suggest implementing a cutting-edge firewall to ensure that only authorised parties have access.

Install malware-detection software such as

  • Virus protection software such as Norton and McAfee
  • Tools for monitoring networks, such as Nagios and Argus

Adopt state-of-the-art data encryption and security techniques, such as:

  • Keepass
  • Tor
  • TrueCrypt

8. Unreliable Communication Systems Result in Inefficient Task Execution

To ensure the smooth functioning of a business, it is crucial to have an efficient system in place. Inadequate procedures, whether related to workflow or staff management of incoming emails, can quickly give rise to issues that can strain a company’s operations.

Effective communication is widely recognized as vital in a business setting. Without it, organization suffers and productivity drops significantly. We’ve all experienced the frustration of waiting for an important call or email only to be without internet access or a reliable means of communication.


When seeking to hire skilled personnel, it may be beneficial to enlist the services of an IT professional. With extensive experience in addressing similar issues, they can diagnose any problems with a system and devise the optimal solution. If you detect any areas of your system that aren’t working efficiently, do not hesitate to consult an IT expert.

Work closely with your Internet service provider to pinpoint the cause of your slow connection. Involve them in the process of addressing the issue. To avoid disruptions to your operations during unexpected downtime, it is crucial to have a thorough communication plan in place.

9. Unspecified

Your staff should be informed about the secure storage locations for documents while they work on them. This ensures quick and easy access to old files and the creation of new ones, without having to sift through a large number of folders.

Poorly planned structures can result in redundant files and unnecessary utilization of storage space.

The Solution:

Modern tools can be helpful in this regard. Rather than emailing files back and forth, consider using a file-sharing program.

Below are some excellent file-sharing applications:

Consider hiring an IT specialist to design a storage plan that meets your company’s needs. The system should be user-friendly and provide all users with access to the necessary data.

Preventive Measures: Outsource Your IT Problems

Hiring an IT professional is a simple solution to these common problems.

Works can help you find and hire an IT specialist who is compatible with your organization’s culture and protocols, mitigating the risk of such problems. We can do it at half the cost and in half the time of employing IT professionals. Contact us or visit our Montreal office, and we’ll have you set up in no time.

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