Here Are the 5 Steps to Take During a Phone or Video Interview for a Job

Having realized the potential of remote working, it would be wise to continue investing in hiring talented staff. There is evidently a high level of interest in remote roles, so it should not be difficult to fill these positions.

To tell the truth, it might be difficult and time-consuming to conduct a remote recruiting procedure.

Following 2023, the concept of remote hiring underwent a major transformation. Previously, organizations had typically hired remote workers to reduce costs by using freelancers. However, there were some businesses that recognized the advantages of having geographically dispersed teams and made the switch, though this was much less common than it is today.

In 2023, the COVID-19 pandemic resulted in an increase in virtual employment opportunities, as many businesses embraced remote working as a viable solution. Consequently, an increasing number of organisations are now allowing their staff to work remotely on a long-term basis.

It is important to ensure that potential remote workers possess the necessary skills to thrive in such a role. These include the ability to work independently, communicate effectively and manage their time effectively in order to contribute to the success of the team. To ensure a candidate’s suitability for a remote role, the best solution is to conduct interviews online.

Which is it?

  • Five Steps in Conducting an Interview over the Phone or Internet
    • 1. Creating a Job Description
    • It’s Time to Start the Recruiting Competitions!
    • The Proper Method of Candidate Screening
    • Conducting Meetings from a Distance
    • 5. The Key to a Successful Onboarding Process
  • Here Are Three Ways to Find and Hire the Finest Remote Workers
    • 1 Establish a Vision for Your Organization’s Culture
    • 2. Strive for Effective Interactions! (On Both Sides)
    • Third, Appreciate the Journey Rather than the Destination.
  • Final Thoughts on Telecommuting

Five Steps in Conducting an Interview over the Phone or Internet

It is essential to consider the purpose of recruitment prior to conducting a remote interview. Having an accurate understanding of the role and duties of the new hire will enable a more effective search for the relevant skills required when making a hiring decision.

Now is the time to identify the ideal candidate for the role, who possesses both the necessary and desirable skills. Below are the five steps to conducting a successful online interview:

Creating a Job Description

The eyes, as the cliche goes, are the gateways to one’s soul. Compare job postings to the entrances and exits of a business.

A well-crafted job post which outlines the required qualifications is an ideal place to start when recruiting remotely. Additionally, it is beneficial to provide a concise overview of your organization’s mission and values; this can help to identify applicants who may not be the right fit for your organization.

When writing a job description, it is important to select language carefully. Research from Indeed has shown that job titles which contain terms such as ‘Guru’, ‘Rockstar’ or ‘Superstar’ can be off-putting to potential applicants who may be suitable for the role. To ensure the best quality of candidates, it is advisable to use plain and straightforward language.

It’s Time to Start the Recruiting Competitions!

Interviews are a key part of the recruitment process, in order to identify and select suitable candidates. To ensure the best results, a job description should be formulated and published in appropriate channels. Rather than relying on luck, it is important to actively pursue the recruitment of suitable personnel.

As professional recruiters, Works is experienced in locating and recruiting highly-skilled IT professionals. If the term ‘headhunting’ is new to you, it simply means ‘attracting an employee by offering them a more attractive position elsewhere, usually with a higher salary.’

Offering a candidate a new set of opportunities can often be more beneficial than offering financial rewards in certain situations. Consider the potential of finding a highly skilled individual, who is already employed yet has no loyalty to their current employer. If this individual can be convinced to join an organization that they have an affinity for, a talented yet underutilized person has been successfully recruited.

The Proper Method of Candidate Screening

A CV can be a useful tool in helping to assess a potential candidate’s qualifications before investing time and effort into conducting interviews or remote assessments. It can help to avoid wasting time, but it is important to give the CV a thorough examination rather than just skimming it.

At Works, we thoroughly review each applicant’s profile and verify key details before recommending them to our clients. After spending time and effort to set up an interview, we had already determined that they were not suitable. Our customers can be assured that the candidates we put forward are appropriately skilled and will be excited to take on the role.

It is important to remember that there are other crucial tactics that may help you decide which prospects to filter, in addition to reviewing the CV.

  • If a CV has piqued your interest but you are still unsure, you may wish to request references. Contacting a candidate’s former manager or colleague could provide you with an insight into their professional approach and key duties.
  • Depending on the nature of the role you are looking to fill, a small project may be suitable. To evaluate the skills of a potential designer, assign them a task such as creating an online banner. This will help you to determine if they are reliable in terms of delivery and whether they possess the necessary skills for the job.

Conducting Meetings from a Distance

It’s not just you; many people also find internet interviews to be uncomfortable. However, there is a possibility that you are doing some mistakes.

Having the camera on during an online interview can help to create a more personal interaction with applicants, and prevent you from appearing robotic. Rather than trying to replicate the onsite environment digitally, it is better to accept the new virtual environment.

Starting the interview with some lighthearted questions can be an effective technique to help break the ice before moving onto the more serious questions related to the vacancy.

It is essential to have a well-organized plan in place for successful remote interviews. Therefore, it is important to arrange a suitable time and medium (such as Microsoft Teams, Zoom, Skype, etc.) with the potential candidate. Additionally, it is important to go into the interview with a clear purpose in mind; it is necessary to achieve the same result virtually as would be done in any other type of meeting. The aim is to decide if the applicant is suitable for the role. It is essential to ask the right questions to get the relevant information.

  • How well do they meet your ideal candidate profile?
  • What kind of abilities should they have? (Abilities that can be bargained for and those that cannot)
  • What are some of your most admired characteristics?
  • Why should an organization hire this person?

Don’t put off preparations until the last minute!

The Key to a Successful Onboarding Process

It has been reported by Glassdoor that onboarding can have a significant impact on both employee retention and productivity. In fact, it is suggested that a successful onboarding process can increase new employee retention by 82% and productivity by 70%.

It has been determined that it takes approximately seven days for a new employee to become familiar with the culture and processes of Works. After a decade of research, a manual has been created to provide guidance on this matter. To ensure a smooth transition, it is recommended that meetings are scheduled to explain the company’s processes, discuss expectations and provide as much clarity as possible until they become more familiar with the organization and its culture.

Our experience has taught us the following things about new employee orientation:

  • Establish a process for onboarding: Creating an onboarding procedure can help to ensure that remote workers are quickly and effectively integrated into the workplace. This will reduce the need to start from scratch each time a new employee is hired.
  • It is essential to ensure that all necessary documentation is in place prior to proceeding. This includes the contract, employee information and any applicable communication guidelines. Taking the time to address these matters will help to ensure that all requirements are met.
  • Time spent explaining the tools they’ll be employing will pay off in spades when they’re finally put to work.
  • Hiring remotely presents unique challenges, particularly in regards to taking into account cultural backgrounds. Culture is about more than just organisational values; it’s also the unifying factor for staff members. To formally welcome the new hire, it is suggested to arrange a conference call with your staff. Additionally, a social event such as a happy hour could be organised to encourage colleagues to get to know each other better.

Having Difficulty Conducting Your Interviews Virtually?

We are aware of the potential challenges of undertaking an interview process online. As a business manager, it is essential to ensure that your team is working together in harmony in order to achieve success. Thus, when recruiting virtually, it is important to consider not just the candidates’ knowledge and experience, but also how well they align with your organization’s values and goals. An individual who is a good fit in terms of culture could be beneficial in terms of morale and productivity, whereas the opposite may lead to costly and unproductive results.

A recent CareerBuilder poll revealed that 74% of organisations are facing a total of $14,900 in annual lost revenue due to hiring the wrong employee. This can have a substantial effect on productivity and morale, regardless of the size of the company, especially in a digital environment where trust and good communication are essential for successful operations.

When expanding your staff virtually, bear in mind these three essential methods for virtual hiring:

Here Are Three Ways to Find and Hire the Finest Remote Workers

  1. Establish a Vision for Your Organization’s Culture

    At Works, we understand the importance of corporate culture, which is why we have devoted a significant amount of time and resources to discussing it. The success of a team is not only based on the technical abilities of its members, but also on the relationships between them. Relationships with family and friends are just as important as those we form at work and are essential for our long-term happiness. The idea of Frodo succeeding without Sam by his side is unimaginable.

    It’s important to know yourself, your company’s values, and the role you hope the new hire will play before making a hire. Inquire within:
    • What is the ultimate goal of your company?
    • In terms of team culture, what exactly are you hoping to achieve?
    • If you want your firm to succeed, how will your principles help?
    • Can you tell me about the company’s expansion plans?
    • When I go to work each day, what type of individuals will I be surrounded by?

      It is increasingly common for organizations to assemble multinational teams due to the increasing prevalence of digitization and globalization across sectors. However, for diversity to be a competitive advantage, it is essential that team members are able to interact effectively with each other. When recruiting a new remote team member, it is important to ensure they are ‘culturally fit’ for the team.

      Asking these questions can help you assess your current position. When there is a breakdown in communication between parties, it is not an ideal time to start the recruitment process. In order to create an effective virtual team, it is important to clearly define the company’s values, so that prospective employees can recognize the potential of the role beyond the salary.
  2. Strive for Effective Interactions! (On Both Sides)

    It is essential to focus on communication when recruiting remote workers for teams based in different locations. During the interview process, you can assess the candidate’s suitability for your team by observing how they interact with you.

    The individual appears to be reticent, as evidenced by their reluctance to look at the camera. The subsequent person appears to be self-assured, or even haughty, based on their relaxed body language.
  3. Characteristics of both types may shine.

    The actual issue is, which one do you think will mesh best with the rest of your squad the quickest?

    Video interviews can be a great way to quickly assess a candidate’s communication skills. Their responses, including body language and focus, are still visible over a video call. If you’re looking to hire a remote worker, it’s important to be able to clearly communicate your company’s mission and values. Finding a way to communicate with potential employees in their own language is key to finding those who share your vision.

    By clearly outlining the company’s primary objectives, it is possible to identify applicants who are not compatible with the organizational culture, and who may eventually become disengaged.

Appreciate the Journey Rather than the Destination.

The challenge of monitoring the productivity of remote staff is a common one. Research suggests that the average employee is only able to complete three hours of work during an eight-hour working day. A key factor contributing to this is likely to be distractions.

Works’ President Sharon Kofiman posed an insightful question in his book Surviving Remote Work: “If we can’t quantify time, what can we measure?” This encourages us to consider alternatives to traditional measures of productivity, such as the amount of time spent in front of a computer. Instead, we should focus on the output, or the quantity of work completed. By assessing the bottleneck, we can identify and eliminate distractions to maximize team productivity.

When applying for a remote position, it is important to clearly outline your expectations for the role and the outcomes you hope to achieve. Rather than attempting to negotiate more hours, it is advisable to ask the applicants about their usual processes and tools. The estimated date of completion may vary according to the skill and experience of the team members involved. To help team members manage their time and stay focused, it is best to emphasise the quality of the work and the importance of meeting deadlines, rather than tracking their minutes.

At the beginning of our conversation, we highlighted that prospects are more likely to be receptive to your vision if you effectively communicate your values and objectives. By engaging someone who has the ability to work with your team, you can avoid having to monitor the time spent on the task, instead focusing on the output.

Final Thoughts on Telecommuting

Studies have indicated that bad hiring practices can have a detrimental effect on profits. Not only does it have a financial impact, but it can also be a drain on resources, such as time and manpower.

At Works, we are dedicated to managing all of your recruitment needs. Our team of experienced headhunters are committed to finding the most suitable candidates for the positions available. We ensure that each individual is a suitable fit for your company, taking into account both their skills and the way they will fit into the existing culture.

If you’re looking to fill a remote technical position but don’t have the time to conduct interviews, we can assist you identify qualified applicants.

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