Offshoring Information Technology to near Shore Locations
Investing both time and money in the process of sourcing, interviewing and training an internal hire can be a costly endeavour. As such, outsourcing IT can provide businesses with an alternative solution. This involves enlisting the services of an external party with the requisite qualifications and experience to undertake an internal task or function. This may be a more efficient way of accessing specialized personnel when a company requires them for a particular project.
Outsourcing is a business strategy which involves contracting out certain tasks or processes to external providers. Two common subcategories of outsourcing are offshore and nearshoring. Offshoring involves transferring work to a company or group of individuals located in a different country to the parent company. Conversely, when a company outsources its operations to a location nearer to its headquarters, such as the US or Colombia, the employees are able to work within the same or a nearby time zone.
For many years, the United States and Europe have traditionally outsourced their Information Technology (IT) needs to countries such as India and China, in order to reduce costs. However, with the recent advances in technology and the increase in the availability of domestic vendors in countries like Latin America and Eastern Europe, more businesses are now beginning to explore the potential benefits of nearshoring.
The key benefits and drawbacks of offshore and nearshoring are listed below.
The benefits and drawbacks of outsourcing
Offshoring is the practice of transferring operations and jobs from a company’s home country to a foreign country or region. For example, when a business in the United States engages the services of an Indian software development firm to create a software program, this is an example of offshoring. This practice often involves a considerable degree of cost savings for the company and can help them to remain competitive in the global marketplace.
The elevated expense of personnel in certain regions makes outsourcing an appealing prospect for numerous organization. Furthermore, the time disparity between the offices allows for these developers to work at night, providing a continuous development cycle for the business.
The potential cost savings and improved efficiency associated with outsourcing software development to an offshore team are attractive; however, there are significant drawbacks that must be considered. It may be cost prohibitive or inconvenient to visit the remote team in person, and the time difference and language differences can make communication challenging. Additionally, China has become an expensive option in comparison to Brazil or Mexico due to recent price hikes. A further challenge for many software companies when outsourcing is the lack of ability to collaborate in real time with the offshored development teams.
Pros and drawbacks of nearshoring
Nearshoring is the practice of sending work to a foreign location within the same region in order to reduce costs. It is commonly seen in the United States when a company outsources software development to a team in a neighboring country, for example Argentina, Colombia or Brazil. By doing this, companies are able to reduce the costs associated with labor and take advantage of the expertise available in these countries.
When recruiting a developer to a major tech centre from a ‘nearshore’ location, the costs may be higher than countries such as India and the Philippines. However, this is outweighed by the multiple benefits of having an offshore team located in proximity to your business. These advantages include improved communication, faster turnaround times and better cultural understanding. Furthermore, the geographic closeness of the team may lead to improved collaboration, faster issue resolution and a better understanding of local markets.
Due to the lack of a time difference between the United States and Latin America when managing distributed teams, and the fact that there is generally no more than two hours of difference between the time zones of colocated teams, both teams can easily collaborate to ensure the best possible service for their clients. Moreover, the proximity of these nations ensures that there are fewer language and cultural barriers to overcome.
It has been widely acknowledged that Latin America has a high level of English fluency, with a number of countries in the region being recognized for their exceptional English language proficiency. In addition, a further twelve Latin American countries have attained medium competence, surpassing the Chinese and Indian populations who have maintained low proficiency for a number of years. It is estimated that approximately seventy percent of Indian programmers have difficulty with the English language.
In recent years, technology has enabled companies without technical backgrounds to gain access to offshore and nearshore development teams at a reduced cost. As a result, businesses can benefit from outsourcing in terms of both cost-effectiveness and increased productivity. When it comes to deciding on the right strategy for their development project, businesses must carefully consider the advantages and disadvantages of offshore versus nearshoring. By taking the time to do this, companies can ensure that they make the optimal decision for their particular needs.