Goal setting for Workforce Augmentation
When an organisation requires additional expertise that it does not have in-house, staff augmentation is often used to fill the gap. This is a more agile and cost-effective solution compared to full outsourcing, while enabling greater control of the tasks being undertaken.
The incorporation of external contract workers into a business can provide a valuable boost to product and service development. Nevertheless, some senior management may have reservations about the potential for the team’s objectives to be derailed if members have not previously worked together.
Research conducted by Workboard has revealed that, of high-performing businesses, an impressive 69% believe that sharing company-wide business objectives is the most effective way to create a strong and successful team.
Projects have an increased chance of achieving their intended outcomes when team leaders are able to effectively communicate their objectives and ensure that they are implemented. To ensure that projects involving a large number of personnel are successful, the following are some ideas to consider:
Disentangle Strategies from Objectives
It is essential that strategy and objectives are kept separate, yet it is often the case that they are confused. Managers should define the overall objectives and devise a plan that will enable them to achieve these objectives. All individuals within the team, including external staff, must be aware of the plan and their part in it. We suggest that objectives should be communicated to the team using the Objectives and Key Results (OKR) approach, which is employed by Google.
Establish Criteria for Success
Once goals have been established, it is important for teams to determine the measurable indicators that will demonstrate whether or not the objectives have been achieved. These should be clearly quantifiable and data-driven, so that all members of the team can easily understand whether the goals have been met. Ensuring that objectives are widely known amongst team members and that progress can be tracked on a regular basis through the use of metrics will help to keep everyone on track and ensure that the objectives are met successfully.
Aim for Consistency in Your Interactions
Once all members of the team have been made aware of their respective responsibilities, it is essential to establish a protocol for how they should communicate with each other. Utilising tools such as Slack and Skype can help to facilitate streamlined communication, while Jira and BaseCamp can be used to maintain a structured approach to task management. In order to ensure that all team members – both those that are part of the organisation and those that have been recruited externally – are able to effectively collaborate, it is essential that these resources are utilised.
Establish a Timeline with Specifics and Information
Research conducted by Weekdone has revealed that 63% of respondents believe that not understanding which tasks are of priority is the largest time waster. To ensure that every team member is aware of their responsibilities, deadlines and how they will be evaluated, it is necessary to implement sprints. This will enable all parties involved, both in-house and external, to have a clear idea of the required work and when it should be completed. Additionally, by measuring progress with accurate metrics, the team can remain focused and produce exceptional results.
Assess the Team’s Achievements so Far.
As a manager, it is essential to maintain a close watch over your team, addressing any hindrances that may arise and ensuring that all members have the necessary tools to achieve their goals. It is also important that newcomers to the augmented staff feel confident in approaching their team leader with any concerns or ideas for improving the team’s workflow.
It is essential for businesses to utilise goal-setting and monitoring in order to maximise their chances of success, as the success rate has doubled. As a manager, it is their responsibility to ensure that all new members of the team are integrated properly and have access to all the resources they need to successfully complete a project.
Team leaders should ensure that all augmented members of the team are included in all relevant meetings, updates, and progress reports, so that everyone is kept abreast of any changes and successes that the team has achieved.