Technology Management in a Global Pandemic

Industries worldwide have been profoundly impacted by the COVID-19 pandemic, resulting in many permanent changes. To successfully integrate remote working and other technological innovations, several companies turn to onshore, nearshore, and offshore developers and their services, presenting the IT sector with unprecedented challenges.

Despite the challenges of working remotely, the COVID-19 pandemic has had a more profound impact on IT employees. The weakened economy and increased demand for technology have resulted in job losses and a scarcity of available positions, becoming a significant concern for these professionals.

Distinct Transformation

Undoubtedly, Information Technology (IT) has played a crucial role in facilitating the proliferation of remote working. To ensure businesses’ success, adequate tools and processes must be in place, enabling staff to perform their duties efficiently, irrespective of their physical location. In some instances, the demand for IT services has exceeded internal resources’ capacity.

During peak periods, businesses could consider outsourcing some of their workload to third-party providers. This approach would free up internal resources to focus on strategic initiatives while the outsourcing team manages the additional workload.


In the face of the recent economic downturn, many companies have had to reevaluate their expenditures on staff and services. As businesses try to determine which services are most essential for their operations, Information Technology (IT) departments may be the first to be impacted. Nonetheless, it would be unwise to completely eliminate IT, given its increasing significance.

An effective method to reduce expenses without jeopardizing employees’ quality is to invest in their education and development. This strategy would maximize their productivity and minimize the need for new hires. Alternatively, outsourcing tasks can be a more cost-effective option than hiring in-house IT specialists. Additionally, sending projects to nearshore or offshore sites in prosperous economies can lead to substantial cost savings.


Maintaining productivity and efficiency during this unprecedented and stressful period can be challenging due to several factors and the urgent need to ensure everything runs seamlessly. This challenge arose primarily from the swift transition to remote working that numerous organizations had to undertake amidst the current turmoil. Although IT inefficiency may not be a persistent problem, it has negatively impacted many businesses in the short term.

Resolving this issue may not be simple. Nonetheless, a carefully planned strategy, along with effective communication with one’s team, may help in saving time and energy through streamlined coordination of activities. The team must be informed of the channels for raising concerns and seeking assistance.

Increase in the Need for Specialist Expertise

The ongoing COVID-19 pandemic has amplified the need for specialised expertise in the IT industry, which is constantly evolving to align with new working practices and organizational objectives. To remain competitive, businesses will need to hire individuals with technical expertise in areas such as cybersecurity, artificial intelligence, blockchain, data science, and other related fields.

As shown, managers in companies may provide training programs to help their staff improve their skills. Additionally, IT personnel can enhance their employability by expanding their skillset.


When individuals are unable to meet in person, effective communication may be challenging. Fortunately, IT professionals can utilize technology to improve communication within and outside the organization. Although Zoom has gained popularity among businesses, there are other options to consider. Alternatively, an IT service provider can create a customized platform to meet your specific requirements.

IT firms can create distributed computing solutions, such as intranets, to keep personnel updated on the latest corporate developments.

Organizational Assistance

Given the uncertainty caused by the ongoing COVID-19 pandemic, it is understandable that many people are apprehensive. Nonetheless, the consistent involvement of businesses is essential for the successful implementation of any initiative, whether it is COVID-related or not.

To obtain the utmost support from your workforce, transparency is vital for your initiatives. This entails elucidating the reasoning behind investments in IT personnel, technologies, and other resources, as well as how their contributions can align with the organization’s long-term objectives.


With a growing number of users accessing your programs and servers remotely, the risk of cyberattacks has increased. Although “Zoombombing” is a widely-known term, cybercrime encompasses more than just harmless pranks. It is justifiable to worry about security vulnerabilities being leveraged by hackers.

Business leaders should contemplate the use of an expert IT firm to assess their infrastructure and mitigate any security vulnerabilities. Additionally, IT professionals can provide valuable guidance in training employees on safe practices for COVID-19 and beyond, with remote sessions being the preferred method.


In light of the ongoing pandemic, devising IT strategies may pose a challenge. CEOs and IT professionals must consider important factors such as whether to recruit part-time or full-time specialists, whether to outsource, and how technology may be affected by a pandemic. Meticulous strategic planning is indispensable to attain favorable outcomes during uncertain times.

Despite the uncertain circumstances, it is crucial to prepare plans. To guarantee that all possible scenarios are evaluated, collaboration between IT experts and business executives is crucial. This will guarantee that all aspects of the situation are thoroughly assessed.

Businesses may only survive the pandemic by making substantial investments in technology. Additionally, companies that overcome challenging circumstances frequently have experts who can design and execute solutions. Despite the obstacles, IT professionals may perceive them as opportunities to devise innovative resolutions for any issues at hand.

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