The New Norm: Creating a Workforce Plan in Order to Deliver on Product Plans

The COVID-19 pandemic has been referred to as a “before and after moment” for digital transformation, which involves migrating both internal and external operations and services to digital platforms. Considerable attention has been paid to the need for technology to support remote workers, but it is also essential for businesses to identify new methods of reaching customers who are currently in self-isolation and require access to goods and services through online channels.

The Stakes Are High

Recent research conducted by a survey of 1,000 elite technologists has revealed that the COVID-19 pandemic has prompted a shift in technology priorities for 95% of the firms assessed. Furthermore, 88% of engineers indicated that the primary focus has shifted to the digital customer experience. Additionally, a hefty 75% of respondents reported that digital transformation initiatives that would usually take more than a year to be authorised have been granted approval within a two-week period.

Develop a Talent Strategy for the New Norm

McKinsey analysts highlighted the importance of having a comprehensive approach to people when navigating digital transformation for the post-pandemic era. They suggested that organisations should create talent road maps that are as detailed as their technological ones in order to expedite the process. Furthermore, an expert in the software industry emphasised the importance of establishing a team of elite engineers, noting that such personnel are ten times more productive than their less adept counterparts.

In today’s world, which has been heavily impacted by the global pandemic, recruiting and retaining high-quality software engineers has become an even greater challenge than it was prior to the crisis. However, McKinsey suggests that recruiters will develop new methods to take advantage of the worldwide pool of talent, simplify the application process, and address the inequity of labour supply. This will enable them to find the best software engineers from around the world and provide them with the opportunity to work remotely, creating a more equitable and diverse workplace.

Improvements that Boost Your Chances of Succeeding

The utilisation of remote software engineering staff augmentation is an effective way to gain access to the specialised skills required to accelerate the digital transformation process. By partnering with a staff augmentation business, organisations can tap into a global talent pool of highly skilled engineers from areas where there are limited opportunities. This approach allows businesses to quickly build up their teams and add or subtract members as needed, making their software development teams more agile. McKinsey & Company have long advocated for the hiring of high performers and staff augmentation businesses can help organisations achieve this goal.

In order to improve productivity and quality in this environment, companies may consider two potential solutions: a) training existing younger developers to enhance their skills and performance, or b) hiring short-term contractors. However, both of these strategies require a significant amount of time – a resource which many businesses are currently lacking due to the current pandemic. The recruitment process for senior software engineers typically took months before the outbreak, and so Human Resources departments are currently struggling to keep up with the demand. Furthermore, neither of these solutions offer the flexibility of being able to add or remove competencies on an ad-hoc basis.

In order to address the needs of your internal and external customers in these unprecedented times, you should consider shifting your focus from enabling remote work to providing value and delivering digital goods and services. Hiring freelancers to supplement your in-house engineering team can be a great option for avoiding the time-consuming and costly process of taking on a full-time team member, as well as the associated uncertainties.

Related Article: Remote Work Handbook Published by Works

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