Top 8 Quality Assurance Mistakes

Throughout the course of history, the importance of Quality Assurance (QA) testing has never been more emphasised than in the present day. When we refer to “testing”, we are referring to the rigorous process of assessing the quality of software, which is an essential component in many industries such as healthcare, security and manufacturing, as they all require robust and secure software in order to provide their services. For development teams to ensure that these services are delivered successfully, extensive QA testing is an absolute necessity.

If you are unfamiliar with the software development process and are wondering what is involved in Quality Assurance (QA) testing, we have created a guideline to help you implement it within your organisation. This guideline provides an overview of the key principles and procedures necessary to ensure the successful integration of QA into your business.

Dos

1. Do Speak with One Another

It is essential that there is never one person alone responsible for Quality Assurance. It is highly advisable that there should be a team of individuals working together in collaboration with the software engineers and project manager. This necessitates a great deal of communication between all involved parties.

In order to successfully complete the software development cycle, it is essential that every team member understands the strategy, objectives and duties associated with the process. Quality assurance is not the sole responsibility of the Quality Assurance (QA) team; rather, it is the duty of all involved. Each person must be aware of their individual role and how they can contribute to the team’s success, as well as being aware of how to reach out to other team members when required.

Moreover, Quality Assurance (QA) professionals must make a concerted effort to ensure that the reporting and documentation process is collaborative, so that software developers are informed of any issues which must be addressed, as well as the reasons why. When involved in a project, developers should keep QA experts informed of their progress, as well as any issues they encounter.

2. Make It a Top Priority.

It is paramount to assess the efficacy, usability and other qualities of your product through thorough testing. However, it is also important to bear in mind that certain tests may overlap in their analysis, and consequently, it may not be necessary to re-test basic features on an extensive scale. If this is done, it is possible that certain crucial details may be overlooked.

When formulating your quality assurance strategy, it is essential to assign priorities so that you can guarantee the most essential elements of your product are given the utmost priority. By doing this, you can ensure that the most significant aspects of your product will be given the attention they deserve.

3. Start Quality Assurance Early.

Quality assurance (QA) is traditionally completed towards the end of the software development life cycle. However, it is important to ensure that effective collaboration is maintained throughout the project in order to ensure that it is completed in a timely manner. To ensure this, it is essential to formulate a sound quality assurance plan to be followed throughout the project’s duration.

The Quality Assurance and Development teams must collaborate to create a comprehensive plan that incorporates quality evaluation throughout the entire product lifecycle. This approach will enable the identification and resolution of issues prior to them becoming major setbacks, ultimately allowing for a quicker time-to-market for the product.

4. Never Stop Probing

It is essential to ensure that quality assurance testing is conducted in an ongoing, iterative manner. It is impossible to find every single fault with a product before it is released, and so it is necessary to continue to refine and improve it as time goes on. With the introduction of newer versions that feature more capabilities and requirements, the amount of testing required will only increase.

It is essential that any and all issues are addressed and rectified prior to releasing a new version of the product. Regular testing is essential in order to identify any potential issues and ensure that the team working on the product can address and fix them in an efficient and timely manner.

Don’ts

1. Don’t automate for the sake of automating.

Rather than impeding and making more complicated your quality assurance process, automation should be leveraged to accelerate it. Invest time in thoughtfully assessing which tests can be automated. Generally, it is recommended to automate those tests that are routine and can be created one time by a qualified QA professional, but must be repeated on a regular basis.

It is essential to think carefully about both the investment in automation and the potential returns it could bring to your product. In other words, you should ensure that your product stands to benefit from the automation you implement. Additionally, you must ensure that the automated tests you create are of a high standard and effectively assess the functionality of your product.

2. Manual testing should not be overlooked.

In order to ensure quality assurance, manual testing must be included in your overall plan. Before any type of testing can commence, whether it be automated or manual, it is essential to generate a test script and carry out a manual inspection. Depending on the context, manual testing may be more suitable than automated testing.

In order to demonstrate, manual testing is frequently necessary when assessing more complex features. Additionally, it is not sensible to automate a test that is not intended to be used on a regular basis.

3. QA testing should not be left only in the hands of software developers.

It is a misconception that companies can save money by entrusting quality assurance (QA) testing to software engineers rather than recruiting dedicated QA analysts. This approach is highly inadvisable and can be detrimental to the performance of the software.

It is anticipated that developers undertake some testing (e.g., unit testing) during the development process, however, it is not reasonable to expect them to be responsible for the complete Quality Assurance (QA) process. Entrusting the quality assurance of your product to developers who do not specialise in this area can be a risky move. Different roles require different skill sets and so having a dedicated QA team review your product can provide a fresh perspective.

4. Keep Recording and Reporting

It is essential that any faults that are encountered during the course of testing are reported and documented immediately, regardless of how minor they may seem. Taking this approach will ensure that the fault is not overlooked or forgotten during the next testing phase. By documenting the fault promptly, you can be sure that it will not be lost in the process.

Organising documentation into a single repository could help to accelerate the quality assurance process. Without such a repository, there is a risk of confusion between both QA experts and developers, as they may have to look through a range of locations and use a wide range of technologies to identify and solve issues. Having this kind of repository in place would enable analysts to verify that any identified problems have been fixed, and developers to ensure that they are looking in the correct place for answers.

It is recommended to utilise these guidelines as a foundation for constructing your Quality Assurance (QA) strategy, yet it is essential to consistently assess your procedures and devise suitable best practices for your team and organisation. It is imperative to review your process when you gain new insights and feedback from your team.

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