As businesses reflect on the changes they have made during the pandemic, they are beginning to consider the implications of increased digital engagement and the potential for a different digital transformation post-epidemic. To gain further insight into the post-epidemic work patterns that are driving this change, please watch the accompanying video.
In this article, we discuss some of the digital transformation technologies that businesses should look at in 2023.
As the effects of the pandemic have diminished, contactless payments and curbside collection remain a necessity for stores. Customers have become accustomed to these services, and have shown reluctance to revert to pre-pandemic methods.
As customers now base their choice of shop on digital interactions, it is essential for businesses to not only offer these services, but also ensure that they run smoothly.
Migrating to the cloud can offer businesses increased safety, adaptability and productivity, as well as reducing overhead costs. It is clear that cloud computing and storage will continue to be used for these and other benefits.
Many organizations are utilising multiple cloud systems to distribute applications, resources and software in order to eliminate data management issues and avert vendor lock-ins. Cloud computing, in its various forms (including public, private and hybrid), is becoming essential for these purposes.
Rapid Growth of the Internet of Things
It is predicted that the number of connected objects, or “things,” will experience a significant rise between now and 2023. Companies may be able to take advantage of the capabilities of the Internet of Things (IoT) in areas such as manufacturing, inventory management and equipment maintenance, as well as in a new generation of consumer products.
Machine sensors can provide maintenance personnel with early warning of the need for servicing or replacement, thus eliminating the need for regular inspections and making the costs of such maintenance and replacement more predictable.
The Internet of Things can benefit from 5G, as it allows for more devices to function without any lag or disruption to performance. With faster speeds and lower latency compared to 4G, data transfer is achieved with minimal delay.
5G coverage is already available in many areas and is expected to expand significantly in the coming years. Businesses may benefit from the networks and devices that are designed to work with 5G technology.
Other Applications of AI
As data output and the range of applications for it are increasing at a rapid rate, Artificial Intelligence (AI) is essential to support these new processes and assist businesses in resolving problems more quickly and easily.
Companies may utilise robotic technology to supplement human labor, create more efficient voice-controlled software, construct devices that were once operated by humans (such as vehicles) and bolster cyber security, amongst other advantages.
Automation refers to the use of machines to complete tasks that were previously performed by people. Companies that utilize automation often experience an increase in production, efficiency and customer service quality.
Automation can be a valuable tool for businesses struggling with staffing. By reducing the amount of workers required to complete a task, automation can free up resources to focus on more strategic, valuable activities. Additionally, automation can liberate staff from having to perform monotonous, routine tasks.
Generalized Use of Analytics
Organizations may reap numerous benefits from integrating analytics into their operations. The Operations department could use it to assess and optimise production and supply chain practices, while the Marketing team could utilize the data to identify potential customers and provide them with tailored communications.
Businesses can utilize this information to gain a better understanding of where to open a new store, or if they should focus solely on e-commerce. This data can be of great use to upper management in order to ensure the company is performing at its peak efficiency and staying competitive in the market.
Benefits of EaaS’s Simplicity
By “Everything as a Service” (EasS), we mean providing any and all services on a subscription basis. Power as a Service (PaaS) enables businesses to set up a regular payment structure for their energy consumption, while Robotics as a Service (RaaS) provides short-term access to robotic systems.
As we move into 2023, more models of data software, desktop virtualization, and other services are expected to enter the market. To remain competitive, organizations should consider taking advantage of and offering these services.
Regular Work Done From Afar
It is anticipated that the shift towards more flexible working arrangements, such as remote working and hybrid offices, will continue to be prevalent through 2023. Companies should address any difficulties that have arisen from this move away from traditional in-office working environments, including providing employees with stable communication solutions, secure IT networks and supportive IT services.
Companies will continue to invest in platform upgrades and new technologies and tools to facilitate this new way of working, due to the importance of communication, collaboration and productivity.
Improved Online Safety
By 2023, robust cybersecurity will be of paramount importance, essential for the success of all digital transformation technologies and processes. There has been a great deal of emphasis on security in recent years, and this trend appears set to continue.
Given the widespread prevalence of security issues in the remote working environment, this is a critical area of focus to ensure the protection of modern businesses. It is essential that businesses prioritise enhanced cybersecurity measures as part of their digital transformation plans.
An Ideal Match
It is anticipated that many pre-pandemic technological developments will persist into 2023, while others will be accelerated as a direct result of the pandemic. Businesses should take caution when selecting solutions; simply selecting the most recent or advanced option may not be the most suitable answer. Instead, it is advisable to evaluate the areas in need of improvement and expansion, before deciding on the most appropriate solution.