Responsibilities :
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Troubleshoot and resolve application issues, maintain and update technical support documentation
Providing technical support across the company (this may be in person or over the phone)
Repairing and replacing equipment as necessary
Handle asset management, maintain inventory, setting up accounts for new users
Requirements:
Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:
Computer Science
Computing
Engineering
There are also a number of qualities that candidates should be expected to display:
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines
An ability to prioritise and delegate
A keen eye for detail
Experience min. 1 year using SQL is a must
Willing to work Shift (16.00 - 00.00, Monday to Saturday) is a must
Willing to WFH
Skills
Networking
Information Technology
Network Security