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Posted 3 months ago

OPERA PMS Specialist (Tokyo-Japan)

Details

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Not disclosed
Compensation
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Full time
Time commitment
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Information Technology and Services
Industry
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Not disclosed
Company size

Skills

OPERA (PMS)
Hospitality
Front Office

Job description

ABOUT US
HRS (Hospitality & Retail Systems) is an international company with an unrivaled reputation for service and is a leading supplier of IT solutions for the HoReCa and retail industries.
HRS is a long-term partner of Oracle Hospitality and recognized as its Platinum Partner. Providing coverage for more than 50 countries, with over 3000 customers HRS are acknowledged as Oracle Hospitality’s largest partner worldwide. HRS offers a wide range of innovative solutions to its customers, these include: Property Management, POS, Spa & Guest Activities, Business Analytics, Payment Gateway, Mobile Applications, Channel Manager, Online Distribution Services, Finance and HR Systems, Passport Scanning & Recognition, plus much more.
HRS has always placed the customer first. We ensure that we speak their language, understand their requirements and meet their expectations. Our goal is to make our clients stronger and more efficient, helping them to build successful businesses which are both productive and profitable.
Founded in 1990, HRS was created with the aim of providing a superior customer experience, both for service industry companies and their clients. Now in its 29th year, HRS provides innovative management solutions for: hotels, restaurants, retail chains, stadiums, spas and fitness clubs. HRS has an impressive portfolio of products and services, these include: pre-project analysis, hardware and software supply, strategic IT consulting, solutions implementation and integration, staff training and consulting, 24/7 technical support, plus a wide range of professional customer services. The company has developed an excellent reputation for providing quality services together with a strong global presence. HRS has established itself not just as an IT solution provider but also as a proactive contributor to the hospitality industry.
ROLES & RESPONSIBILITIES:
  • The installation, configuration and support of hospitality products supplied by HRS, together with their associated interfaces.
  • Be familiar with and adhere to the latest installation standards and implementation procedures.
  • Participation in the automation of hotels, restaurants, spas and fitness clubs across the region;
  • Commissioning of software and providing subsequent technical support;
  • Conducting end-user training;
MAIN REQUIREMENTS:
  • Minimum 2 years of experience in the installation & configuration of Hospitality PMS, POS products, together with the associated customer training.
  • Experience of working with competitive hospitality products including PMS and Spa systems; management experience in the hospitality industry is desirable.
  • Good interpersonal skills with both customers and cross-functional teams.
  • Available to travel extensively and for extended periods of time.
LANGUAGE REQUIREMENTS:
  • Fluency in Japanese and English
WE OFFER:
  • International company, enthusiastic environment;
  • Motivating remuneration package;
  • Competitive annual bonus scheme;
  • Wide possibilities for training and professional growth.
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