Experience with conducting user research
Experience with qualitative and user-centered design methodologies
Working knowledge of quantitative, behavioral analysis and statistics
Comfortable launching and iterating quickly and using data
Ability to quickly and effectively share research results
Ability to perform agile research-related tasks including research, planning, evaluating, and iteration
Ability to formulate specific, answerable, and practical questions
Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
Customer centric and data-oriented
Identify and troubleshoot UX problems (e.g. identify user's pain point).
Planning and participating in ongoing usability testing and assessment.
Conduct user interface and experience adjustments based on feedback.
Collaborating with the product, tech, other stakeholders teams, and also customers to collect, understand, and define requirements.
Taking a data-driven approach to visual and interaction design decisions.
Testing that design solutions through usability testing methods such as unmoderated testing, moderated testing, product analytics data, and A/B testing.
Align with other teams to ensure that your research will have an impact on users, business goals, and the organization.
Adapting and innovating research methodologies and sharing with the team to help enrich the team’s skills and expertise.
Work closely with the Product Team in delivering the Product Requirement Documentation.
Grow product metrics, contribute to strategic decisions
Cross-platform design experiences (Web, Android, iOS, Emails) with knowledge about platform advantages and limitations.